Work·Web Apps·Capability showcase

Telemedicine consultation platform

Video consults that actually start on time, prescriptions that go straight to a pharmacy, records that stay where they should.

The Problem

Most telemedicine apps work in a demo and fail at scale. The video drops, the doctor's notes don't sync, the prescription goes to email, and the pharmacy never sees it.

The Approach
  1. 01

    Built a WebRTC layer with proper fallback (Twilio relay) so a 4G doctor and a flaky-Wi-Fi patient stay connected.

  2. 02

    Designed the consult screen so the doctor sees patient history, current vitals, and the consult notes pane simultaneously — no tab switching.

  3. 03

    Wired e-prescribing direct to participating pharmacies so the prescription is already there when the patient arrives.

  4. 04

    Implemented record-keeping aligned to clinical standards (HL7 / FHIR) for portability.

  5. 05

    Designed a follow-up flow so chronic cases stay in the same consult chain, not as disconnected one-offs.

Telemedicine that drops calls and faxes prescriptions isn't telemedicine. It's theatre.

The Outcome
  • Consults start on time, in HD, without dropped sessions.

  • Prescriptions reach the pharmacy before the patient does.

  • Follow-ups happen because the system schedules them, not because the patient remembers.

  • Patient records are portable, not locked to this vendor.

Industry-low
Call drop rate
Direct to pharmacy
Prescription delivery
FHIR-compliant
Record portability
Higher
Follow-up compliance
Stack
Next.jsWebRTCTwilioPostgreSQLHL7 / FHIR

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