Work·SaaS Platforms·Capability showcase

Multi-tenant SaaS billing platform

Subscription billing infrastructure that handles plans, proration, dunning, tax, and invoices — without your engineers becoming Stripe specialists.

The Problem

Every SaaS founder rebuilds the same billing layer badly: trials that bug out, prorations that ship to the customer wrong, EU tax that nobody set up, dunning that loses 6% of revenue silently.

The Approach
  1. 01

    Abstracted Stripe and Paddle behind a single internal API so product code never depends on which gateway serves a customer.

  2. 02

    Implemented a subscriptions service of record — your DB, not the gateway — so a webhook outage never desyncs your view of who owes what.

  3. 03

    Built a dunning state machine with three retry windows and a clear escalation to support, recovering 60–80% of failed charges.

  4. 04

    Wired Stripe Tax / Paddle Tax handling so VAT, GST, sales tax just work for new geographies on day one.

  5. 05

    Shipped a self-serve customer portal: change plan, swap card, download VAT-compliant invoice. No support tickets for routine work.

Billing is the most boring 5% of your product. Done wrong it bleeds 8% of revenue. Done right you never think about it.

The Outcome
  • Engineers stop being part-time Stripe consultants.

  • Failed-payment recovery doubles overnight on average.

  • Tax stops being a launch blocker for new countries.

  • Refunds and proration become operator-level actions, not engineering tickets.

2+
Payment gateways unified
60–80%
Recovered involuntary churn
Hours, not weeks
New-country launch cost
≈ -70%
Support tickets re: billing
Stack
Next.jsNestJSPostgreSQLStripePaddleTypeScript

Want something like this in your business? Start with a discovery call.