Two-sided marketplace platform
Buyers, sellers, search, ratings, payouts, dispute resolution — all the boring infrastructure a marketplace needs before the product can be interesting.
Marketplace founders try to build differentiated UX and end up rebuilding Stripe, Algolia, and ZenDesk badly along the way. The boring 70% kills them.
- 01
Built the supply-onboarding flow first because liquidity dies without it: profile, KYC, payout account, listing, go-live in under an hour.
- 02
Implemented search via Algolia with relevance tuning specific to the marketplace's category vocabulary.
- 03
Wired Stripe Connect for escrow + payout with hold periods aligned to dispute SLAs.
- 04
Designed a dispute flow that's a real workflow — evidence upload, adjudicator queue, decision log — not just an email thread.
- 05
Built admin tooling that lets ops act on either side without giving them root.
“Marketplaces don't die from bad UX. They die from broken payout flows and unloved disputes.”
- ●
Sellers can onboard themselves; ops only handle exceptions.
- ●
Buyer trust comes from a real dispute mechanism, not a help link.
- ●
Founders spend their attention on supply growth and unit economics, not on plumbing.
- ●
Search relevance is tuned to the marketplace, not generic e-commerce defaults.
Property management portal
→Want something like this in your business? Start with a discovery call.